AgentCrafty SMS consent
SMS Opt-In Policy
AgentCrafty is operated by Micro Logic LLC. AgentCrafty sends requested, non-promotional service messages only after an end user gives express consent.
SMS opt-in workflows
- Inbound call: before enabling SMS, the human or AI agent reads the complete disclosure aloud.
- Outbound call: after reaching the intended recipient and before enabling SMS, the agent reads the complete disclosure aloud.
- AgentCrafty chat: before enabling SMS, the chat agent displays the complete disclosure in one message.
- The end user must say or type an affirmative “yes” after the disclosure. Otherwise, no SMS is sent.
Supplying a phone number, requesting a booking, accepting an appointment, or agreeing to general follow-up does not by itself provide SMS consent.
Inbound call
The disclosure is read after the caller requests text follow-up and immediately before SMS is enabled.
Outbound call
After confirming the intended recipient, the disclosure is read immediately before SMS is enabled.
AgentCrafty chat
The complete disclosure appears in one chat message. The user must type an affirmative response after seeing it.
Open the public AgentCrafty chat workflowExact word-for-word voice and chat disclosure
“Would you like AgentCrafty to send you text messages about your appointment, booking, scheduling request, or customer-support request? Messages may be sent by AgentCrafty or our connected service provider. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of purchase. Please say or type ‘yes’ if you agree.”
Message types
Appointment confirmations, booking updates, scheduling notifications, reminders, and customer-support follow-up related to the user's request.
Opt-out and help
Reply STOP at any time to unsubscribe. Reply HELP for assistance. Message frequency varies, and message and data rates may apply.
Consent records
AgentCrafty may retain the phone number, consent date and time, verbal-consent source, and related service request. SMS consent is not sold or shared with third parties for their marketing purposes.
Review the Privacy Policy and Terms and Conditions.