Voice sales for Shopify and connected stores

Turn every product call into a helpful, informed sales conversation.

An AI salesperson that searches a connected Shopify or commerce catalog, answers product and price questions, compares options, captures buying intent, and texts requested product details after explicit consent.

24/7

product-call coverage

Live

connected catalog answers

1 call

from question to product link

Recorded demo

Customer looking for the right product

Recorded call demo

Product callRecorded sample
Catalog search requested
Budget and preferences captured
Current price verified
Product link requested

Commerce action

Catalog searched, matching products compared, current price and availability explained, and consented product-link follow-up prepared.

Product discoveryShopify catalog searchPrice questionsVariant and inventory checksProduct comparisonsRecommendations by need and budgetProduct-link SMS follow-upLead and callback captureSales-team handoffOther commerce webhooks

Commerce workflow

Connect the catalog once, then let callers shop by conversation.

The subscriber adds its Shopify storefront URL as an approved source and connects a catalog-search webhook. The same action format also supports WooCommerce, custom stores, inventory services, or commerce middleware.

Understands the shopper

Asks focused questions about use case, budget, size, color, features, and timing without turning the call into a long questionnaire.

Searches the connected store

Sends the customer's query and filters to the configured commerce webhook and uses the returned products, variants, prices, inventory, and URLs.

Recommends without inventing

Compares relevant results and clearly distinguishes verified store data from general guidance. Missing or stale details are never guessed.

Texts details or hands off

After the required SMS disclosure and explicit consent, sends product links or creates a clean follow-up for a sales teammate.

Store and sales handoff

Shopify first, with a generic webhook contract for other commerce systems.

The catalog action expects structured product results from the subscriber's endpoint. The agent never claims a price, discount, stock level, delivery date, or completed order unless the connected system confirms it.

Catalog search webhook

Query, category, budget, requested features, size, color, and limit are sent to the connected Shopify app, middleware, or other commerce endpoint.

Product results

Product and variant IDs, title, description, current price, currency, availability, image URL, and product URL are returned for the conversation.

SMS product details

Selected product names, prices, and links can be texted only after the complete disclosure and an explicit yes from the shopper.

Sales follow-up

Customer details, buying intent, preferences, compared products, unanswered questions, and requested callback window are saved for the team.

How it provisions

Give callers a salesperson who can search the store while they talk.

Add the business storefront URL, connect its catalog endpoint, map the standard result fields, and test the agent. Shopify can be the first source; the webhook contract keeps the agent portable to other commerce platforms.

1

Create sales workspace

Retail and ecommerce signup preselects the AI salesperson vertical.

2

Apply AI salesperson blueprint

The blueprint creates sales prompts, shopper fields, commerce actions, safeguards, and outcomes.

3

Add the Shopify or store URL

Add the public Shopify storefront or other store URL to the Store connection knowledge topic.

4

Connect the catalog webhook

In Catalog search, paste the HTTPS endpoint supplied by the Shopify app, commerce middleware, WooCommerce integration, or custom catalog service and add authentication if required.

5

Test prices, inventory, links, and SMS consent

Run test calls for matches, no-results, price changes, out-of-stock variants, connector failure, and consented versus non-consented SMS follow-up.

Blueprint

AI salesperson agent with vertical prompts, fields, and actions.

Routing

Attach the agent to a public number, after-hours line, campaign, or dedicated workflow.

Controls

Keep the vertical focused while still using AgentCrafty's workspace settings.

AgentCrafty AI Salesperson

A conversational commerce and AI salesperson solution powered by AgentCrafty.